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Cookies Policy

This Cookies Policy explains how 5Gringos Casino uses cookies and similar technologies when you visit or use its website. It should be read together with our Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be used as described below, subject to any choices or controls available to you.

5Gringos Casino operates under a licence issued by the Anjouan Gaming Authority (AOFA), licence reference ALSI-202606064-FI2, and secures all player data with 384-bit SSL encryption.

1. What are cookies?

Cookies are small text files that are placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember information about a visit. Cookies can help a website work properly, improve performance, remember preferences and provide information about how visitors use its pages.

Some cookies are placed by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by third-party service providers that support website functions, security, analytics, advertising or other services. These are commonly called third-party cookies. The organisations that place third-party cookies may process information in accordance with their own privacy notices and policies.

Cookies may be session cookies or persistent cookies. Session cookies are normally deleted when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them. The period for which a cookie remains active can vary according to its purpose and the settings of the service that places it.

Similar technologies may also be used. These can include pixels, tags, scripts, local storage and other tools that collect or store information on a device or help us understand how a website is used. In this policy, the term cookies includes these similar technologies unless stated otherwise.

2. How we use cookies

5Gringos Casino may use cookies and similar technologies for a range of legitimate website and service purposes. The cookies used on a particular page may depend on the features available, whether you are signed in and the choices you have made in relation to optional cookies.

Strictly necessary cookies

These cookies are required for core website functions. They may support account access, session management, security, fraud prevention, navigation and the delivery of pages or services you request. Without these cookies, some parts of the website may not function correctly. Because they are necessary for the operation and security of the website, they may not be available for opt-out through standard cookie preference tools.

Preference and functionality cookies

These cookies help the website remember choices and settings. For example, they may remember language, region, display preferences or information about how you have chosen to view the website. They can make future visits more convenient and help provide a consistent experience. If you disable these cookies, some preferences may not be retained.

Performance and analytics cookies

These cookies help us understand how visitors use the website, such as which pages are visited, how long pages are viewed and whether users experience errors. The information may be collected in an aggregated or otherwise controlled form and can be used to improve website design, content, performance and reliability. Analytics information may also help us identify technical problems and assess the effectiveness of website features.

Advertising and marketing cookies

Where used, these cookies may help deliver advertising or promotional content that is more relevant to your interests, measure interactions with that content and limit repeated displays. They may also help us understand how visitors reach the website. Marketing cookies may be placed by us or by third-party providers. We will seek consent where required by applicable law before using optional marketing cookies.

Security and compliance technologies

Cookies and related tools may be used to protect accounts, detect suspicious activity, prevent misuse, support responsible access and meet legal, regulatory or operational requirements. These technologies can help confirm that activity is genuine and identify conduct that may threaten users, the website or the integrity of services.

3. Information collected through cookies

Depending on the type of cookie and your interaction with the website, information collected may include an online identifier, device or browser information, approximate location derived from technical data, pages viewed, links selected, visit times, preferences, referring website and information about website activity. Cookies may also record whether a particular message, notice or preference has been displayed.

Cookies do not generally contain information such as your account password in readable form. However, information collected through cookies may be associated with other information held about you when you use an account or interact with our services. We handle information collected through cookies in accordance with our Privacy Policy and applicable privacy obligations.

We do not intend for cookies to be used to collect sensitive information unnecessarily. You should avoid entering personal or payment information into unexpected pop-ups, unfamiliar websites or links received from unknown sources. If you believe your account or device has been compromised, take appropriate steps to secure it and use the support options made available on the website.

Third-party providers may process information outside Australia or in other jurisdictions. The privacy practices, retention periods and controls of those providers may differ from ours. Where third-party technologies are used, we take reasonable steps to select and manage providers in a manner consistent with applicable requirements, but the relevant provider's own terms and privacy information may also apply.

4. Managing cookies and your choices

Where available, you can use the website's cookie banner or preference centre to accept, reject or manage optional categories of cookies. Your choices may be stored in a cookie so that the website can remember them. If you clear your cookies, change browser settings or use a different device, you may need to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. Browser controls vary, so you should consult the help or settings area of your browser for instructions.

  • Deleting or blocking cookies may remove saved preferences and may require you to sign in again.
  • Disabling necessary cookies may prevent parts of the website from operating or may affect security and account functions.
  • Blocking analytics cookies does not necessarily prevent all information from being collected for essential operational purposes.
  • Your browser settings may apply to all websites, not only the 5Gringos Casino website.
  • Some third-party cookies may need to be managed directly through the relevant provider's controls.

We may update our cookie settings, the technologies we use or this policy from time to time. Changes may be made to reflect new website features, service providers, legal requirements or improvements to our privacy practices. When changes are made, the updated version will be published on this page with a revised date or other notice where appropriate. You should review this page periodically so you remain informed about how cookies are used.

If you have questions about this Cookies Policy or wish to exercise a privacy right, please use the contact or support channels made available on the 5Gringos Casino website. We may need to verify your request before taking action. Any request will be handled in accordance with applicable privacy laws, our Privacy Policy and the nature of the information involved.